WSH Professional's Toolkit on Applying Emotional Intelligence in the Workplace

Synopsis
“Emotional intelligence is the largest single predictor of success in the workplace. It is the ability to manage one’s feelings so that they are expressed appropriately and effectively, enabling people to work together smoothly toward their common goals.” Daniel Goleman, Author of Emotional Intelligence, New York Times Best Seller

This workshop will help WSH professionals to apply Emotional Intelligence principles to analyze and manage self and others. Learners will acquire awareness of the environment, express empathy and guide others. They will also learn to uphold integrity and build bonds with the stakeholders in their organizations.  In addition, the learners will learn techniques of developing their capacities to stay optimistic, resilient and motivated in the face of adversity. It will allow them to assess an individual’s level of Emotional Intelligence in one’s dealings and relationships and adapt to changes, thus building a better career and live a more fulfilling life.

Course Duration

1.0 Day Course

  • Training Hours – 7.0 hours

Medium Of Instruction

  • English

Funding Information

This Course is not eligible for Skills Future Credit.

Objectives

 

At the end of this workshop, participants will be able to:

  • - Maintain resilience in pursuing goals despite obstacles and setbacks.
  • - Anticipate, recognize and understand others’ feelings and perspectives.
  • - Manage one’s emotions and impulses so that they are expressed appropriately.
  • - Take responsibility and accountability for the pursuit of performance excellence.
  • - Recognize and understand one’s emotions, and their effects and impacts on others.
  • - Identify one’s strengths and adopt strategies to build on them to facilitate the accomplishment of professional goals.
  • - Identify one’s weaknesses and adopt strategies to overcome them in order to facilitate the accomplishment of      professional goals.
  • - Apply techniques to build trust and develop bonding with co-workers to accomplish team goals.
Type of Membership
Fees
$242.00