Synopsis
“Emotional intelligence is the largest single predictor of success in the workplace. It is the ability to manage one’s feelings so that they are expressed appropriately and effectively, enabling people to work together smoothly toward their common goals.” Daniel Goleman, Author of Emotional Intelligence, New York Times Best Seller
This workshop will help WSH professionals to apply Emotional Intelligence principles to analyze and manage self and others. Learners will acquire awareness of the environment, express empathy and guide others. They will also learn to uphold integrity and build bonds with the stakeholders in their organizations. In addition, the learners will learn techniques of developing their capacities to stay optimistic, resilient and motivated in the face of adversity. It will allow them to assess an individual’s level of Emotional Intelligence in one’s dealings and relationships and adapt to changes, thus building a better career and live a more fulfilling life.
1.0 Day Course
Training Hours – 7.0 hours
English
This Course is not eligible for Skills Future Credit.
Objectives
At the end of this workshop, participants will be able to: