Psychological well-being is increasingly recognised as an important component of workplace safety and health. Following workplace incidents, crises, or other stressful events, employees may experience psychological distress that can affect their well-being, performance, and safety.
This course introduces Workplace Safety and Health (WSH) professionals to the principles and practical application of Psychological First Aid (PFA) in workplace settings. Participants will learn how to recognise signs of distress, understand common reactions to crises, and provide appropriate early support while maintaining professional boundaries, ethical considerations, and duty of care.
Through interactive discussions, practical exercises, and role-play scenarios, participants will develop confidence in applying PFA action principles to support colleagues during challenging situations. The course also highlights the importance of self-awareness and self-care for PFA providers, ensuring they can effectively support others while maintaining their own well-being.
By integrating psychological well-being into workplace safety practices, participants will be better equipped to contribute to a safer, healthier, and more supportive work environment.
1.0 Day Course
Training Hours – 7.0 hours
English
Programme Objectives
• Understand the role and scope of Psychological First Aid (PFA) within workplace safety and health contexts.
• Recognise signs of psychological distress and common reactions individuals may experience following a crisis, incident, or stressful event.
• Apply the core action principles of PFA to provide appropriate, compassionate, and practical support to colleagues in need.
• Demonstrate an understanding of ethical considerations, professional boundaries, and duty of care when offering psychological support in the workplace.
• Develop self-awareness and self-care strategies to maintain personal well-being while supporting others during challenging situations.
About the trainer
Mr. Chew Lip Heng is a seasoned crisis management practitioner, trainer, and Associate Faculty member with the Singapore University of Social Sciences’ Public Safety and Security Programme. He holds an MSc in Risk, Crisis and Disaster Management from the University of Leicester and has extensive experience in humanitarian relief, emergency response, and Psychological First Aid (PFA) training. An ICF Associate Certified Coach, DISC Practitioner, and ACLP-certified trainer, Chew is frequently invited to share his perspectives on public safety and security through CNA938 and other professional platforms.