Synopsis
Despite evidence that proactive safety communication and leadership improves workplace safety participation, employees often remain silent, particularly in organisations with hierarchical reporting structures. Whether due to deference or fear, failing to speak up can lead to significant consequences, including equipment damage, operational downtime, legal penalties, loss of trust, fear of retaliation, and reduced confidence in safety systems.
This workshop helps participants identify barriers to raising safety concerns, recognise behaviours that discourage participation, and develop practical communication techniques that encourage input from all employees, including those who are more reserved, fostering a stronger and more inclusive organisational safety culture.
1.0 Day Course
Training Hours – 7.0 hours
English
Programme Objectives
At the end of the workshop, participants should be able to
1. Identify cultural and organisational barriers to speaking up about safety at the workplace.
2. Develop simple recognition and follow-up mechanisms to reinforce speaking up.
3. Use communication phrases and behaviours to invite voice.
4. Facilitate safety meetings that invite input from quieter or lower-status employees.
Who should attend
About the trainer
Dr Claire Tan is an Adjunct Associate Professor at the National University of Singapore at Singapore Management University and Singapore Institute of Technology. A seasoned communication strategist, trainer, and former senior public sector leader, she specialises in leadership communication, public engagement, strategic communications, branding, and stakeholder engagement.